Stanfords Business Mapping Helpdesk

Tel: 0845 880 3730

Fax: 0845 880 3731

Email: digital@stanfords.co.uk

 

Service Centre Manager: Paul Myers.

Register for Stanfords Online Services.

Stanfords offer 3 distinctive online services:

Portal Banner

Stanfords Portal  for planning application maps, large scale vector map data (dxf/dwg/shapefile), height data, and aerial imagery.

 

GIS Platform

Stanfords GIS  for property asset management. Acts as a hosting service for your own datasets or a delivery tool for your own services.

 

beforeUdig

beforeUdig  for customers requiring an efficient and inexpensive utilities search service. Available now online through Stanfords Portal. 

 

I want to / How to? / Can I?

      Userguides

      Whilst product information can be found on the relevant product page, we have created a separate Userguides page to support all our Stanfords Portal self-serve customers. If you require telephone support please contact our Service Centre on 0845 880 3730 between 9.00 a.m and 6 p.m monday to friday.

      1. Home
      2. Business Mapping
      3. Products
      4. Stanfords Locations

      Stanfords Locations

      Click for an introduction to the Stanfords Portal system; user manuals are available here. Our Products & Services brochure is available to view, as is an introduction to GIS reports, trends and printing.

      Contact our National Service Centre

      Tel: 0845 880 3730
      Fax: 0845 880 3731
      Email: digital@stanfords.co.uk

      In order to ensure the best service we now offer a comprehensive National Service Centre in Manchester for those customers wishing to take advantage of our new Mapping Hotline. Simply telephone, fax or email us on the contacts above and we will process your order on the same day.

      The Service Centre is managed by Paul Myers and he and his team also offer a full customer support service that includes the following:

      • product information and guidance.
      • telephone training sessions for our online services such as Stanfords Portal and Stanfords GIS.
      • invoice/ payment/ refund queries.
      • arranging National Accounts for those customers with multiple offices or a large mapping/ data requirement.
      • arranging on-site demonstrations from our training team (at the customer's own premises).
      • providing product samples.

      For the standard planning application map products you will find samples available on the relevant product page but for larger files such as the UKMap dxf/ dwg multi-layer exports please either telephone or email our Service Centre on the contacts above.

      As well as our Service Centre support we also offer a userguides page on this website.

      Or visit one of our stores

      We also have local offices in London, Bristol and Manchester that offer a full digital service for walk in customers.

      LONDON

      Stanfords Digital 
      12-14 Long Acre 
      Covent Garden 
      London WC2E 9LP

      Opening Hours
      Mon-Fri 0900-1800
      Tue 0930-1800

      BRISTOL

      Stanfords Digital
      29 Corn Street
      Bristol
      BS1 1HT

      Opening Hours
      Mon-Fri 0900-1800
      Tue 0930-1800

      MANCHESTER

      National Service Centre
      Suite 302A 
      Triangle Business Centre
      Fennel Street
      Exchange Square
      Manchester
      M4 3TR

      Opening Hours
      Mon-Fri 0900-1800
      Tue 0930-1800

      Userguides

      Whilst product information can be found on the relevant product page, we have created a separate userguides page Userguides to support all our self-serve customers. If you require telephone support please contact our Service Centre on 0845 880 3730 between 9.00 a.m and 6 p.m monday to friday.

      Job Sector