Terms and Conditions for GeoStore

1. The Customer agrees to abide by the copyright and usage conditions of GeoPerspectives ™ as applied to all GeoPerspectives ™ products, including LiDAR™, and Aerial Photography Data™.
2. The Customer will pay for all imagery and data produced using their unique Stanfords GeoStore ™log-on username and password. (System security, access and appropriate usage is entirely the customer's responsibility)
3. The Customer (and any appointed consultants) may not resell or license for sale any products purchased from Stanfords GeoStore ™.
4. Stanfords GeoStore ™ plots and data will be charged at the prices as supplied on the Stanfords GeoStore ™ price list. Stanfords GeoStore ™ reserves the right to vary these prices from time to time and will advise the Customer in writing by giving not less than 30 days notice of any such changes.
5. Stanfords GeoStore ™ shall not be under any obligation to guarantee the availability of Stanfords GeoStore ™ to the customer, particularly in respect of technical failures beyond Stanfords' control, and shall be entitled to make alterations to the specifications of Stanfords GeoStore ™and its products as it may think fit.
6. The customer understands that local Stanfords GeoStore ™ staff will have access to 'statistical information' relating to the plots and data that they produce in order to create an invoice. The information will be regarded as 'Business Confidential' and will not be disclosed to any third party, although Stanfords GeoStore ™ reserves the right to copy data to GeoPerspectives ™ in the event of a billing or other dispute.
7. The local Stanfords GeoStore ™ department will undertake to provide a 'back-up' service in the event of the customer's IT Systems failing. Back-up production of this sort will be charged at the same Stanfords GeoStore ™ unit price for data products but will attract a media and production charge for plotted mapping. These prices will only be available for a contiguous period of up to five working days after which normal Stanfords GeoStore ™ pricing will apply. Back-up production will also be limited to a total of twenty working days in any 12-month period.
8. Any recorded misuse of the Stanfords GeoStore ™ system, payment dispute or credit limit breach may result in immediate termination of the customer's active password thereby preventing access to the system. Extended disputes may result in removal of the customer's system log-on username and secure FTP account. It should be noted that reinstatement of a user and ftp account may take up to five days to re-establish and incur a set-up fee of £50.00.
9. Stanfords GeoStore ™ will advise the Customer of any proposed changes in these Terms & Conditions by giving not less than 30 days notice in writing of such changes, and such changes shall be subject to mutual agreement.

Installation and set-up

1. It is the responsibility of the customer to purchase, install and configure any additional software or hardware necessary to operate and use Stanfords GeoStore ™ and the products therein.
2. Stanfords GeoStore ™ can provide a list of additional software utilities to help the customer establish a practical workflow for the Stanfords GeoStore ™ system.
3. A limited amount of IT support (see support number and availability) will be available during Stanfords GeoStore ™ set-up in the event of issues arising that relate directly to it. However it is assumed that customers who currently operate networks and network devices such as servers, switches, routers and firewalls will use their own IT staff resources to resolve any internet or ftp connectivity issues.

Training and Support

1. The local Stanfords GeoStore ™ department will provide new Stanfords GeoStore ™ customers with up to one half day 'User Training' for a group of up to three operators either at Stanfords' local outlet or at the customer's premises, as required.
2. A Stanfords GeoStore ™ user manual will be provided on the Stanfords GeoStore ™ site and an electronically distributable PDF of the same document will also be made available to the Customer on request.
3. User support for plotting and data production will be provided by your local Stanfords GeoStore ™ department and will be available during normal working hours, Monday to Friday 9.00am - 6.00pm.